1. Home, Sign-in & Passwords

To use the PMHC MDS navigate to https://pmhc-mds.net.

The first page you will see is the Home page. The home page shows you the most recent announcements made via the PMHC mailing list.

An announcements archive link is now available on the Home tab under the three most recent announcements - Click View Archive to view all the PMHC MDS announcements.

1.1. Accepting an invitation to become a PMHC MDS User

To become a PMHC MDS user you will be sent an invitation by email and a verification code via SMS. In order to gain access to the PMHC MDS you will need to accept this invitation within 7 days, by following these steps:

1. Click on the link contained in the email. You will be shown a page where you will need to input the SMS you have been sent

   

2. Input your verification code

3. Click Submit

4. You will be prompted to enter a new password

Please note: This is a single use token - please don’t navigate away from this page until you have successfully set your password.

5. Enter your password

6. Confirm your password

7. Click Submit

8. Your account will be activated

   

9. Navigate to https://pmhc-mds.net/ and follow the Logging In instructions

1.2. Logging In

After navigating to https://pmhc-mds.net/, click Sign in.

This will open a window to log in. Enter your email address or username and then your password and click Sign in.

To maintain compliance with current best practices in security policy, Multi Factor Authentication (MFA) is in the process of being implemented for user access to the PMHC MDS. It is being iteratively rolled out to specific user groups. Please refer to the MFA documentation for assistance in setting up and using MFA.

The backup email address is used when resetting your password. If you forget your password an email is sent to both your primary email address and your backup email address. This allows you to regain access to your account in the event that you no longer have access to your primary email address.

1. Click Set a backup email now

2. This will open the Manage details page

   

3. Under Manage Security Credentials there is an ‘Email address’ field

4. Enter your backup email, in the email address field, under Manage Security Credentials

5. Click Submit

   

6. You now need to confirm your email address. You will be sent an email to the address you specified and an SMS to the mobile phone number on record. Please follow the link in the email and enter the code that was sent to your mobile

   

7. Click Submit

8. Your backup email is now confirmed

   

9. Navigate back to https://pmhc-mds.net/ and sign in

10. The interface you will be able to access after login will depend upon the Users Roles you have been assigned

1.3. Logging Out

Logout by:

1. Clicking on the button to the right of the menubar that says Logged in as [Name]
2. Click Logout from the options that open

We strongly encourage users to logout when they have completed their tasks.

Please note - the PMHC MDS will automatically log users out after 15 minutes of inactivity. You will see a pop up box that provides a countdown feature prior to automatically logging out the idle user.

The login screen will confirm when an auto-logout has occurred to an idle user.

1.4. Updating your details

To edit your details:

1. Click the button to the right of the menubar that says Logged in as [Name]
2. From the menu that opens, click Profile
3. You will be taken to the Profile Management page
4. Login using your PMHC MDS email / username and password

5. You will see the Manage Details page

   

• To update your name, click the Change personal details link
• To update your primary email address, click the Change email address link
• To update your backup email address, click the Change backup email address link
• To update your mobile phone number, click the Change mobile phone number link
• Please note: The last section on the page, Password lifetime, tells you when you last changed your password and when it will expire. Passwords must be changed every 90 days. See :Passwords Requirements

6. Once you have entered your changed details, click Submit (Please note: you can only change one contact detail at a time)

7. An email with further instructions will be sent from noreply@logicly.com.au to the email address the PMHC MDS has on file for the user. An SMS with a verification code will also be sent to the mobile phone number on record. (Please note: This infromation will be sent to both the old and the new details to confirm the change)

   

8. Open the email sent from noreply@logicly.com.au and open the link in the email

   

9. Enter the verification code you were sent via SMS

   

10. Click Submit

1.5. Passwords Requirements

As required by the Australian Government’s Protective Security Policy Framework passwords must be changed every three months. If you do not change your password it will expire and you will not be able to login to the system without resetting your password.

Passwords must be:

• 13 or more characters with no complexity requirements; or
• a minimum of 10 characters with at least 3 of the following character sets
  • lowercase characters (a-z)
  • uppercase characters (A-Z)
  • digits (0-9)
  • punctuation and special characters
• changed at least every 90 days;
• changed by users no more than once a day; and
• not reused from any of the preceding eight changes.

Please note: Users will be reminded via an email sent from noreply@logicly.com.au 14 days prior to their password expiry date, and on PMHC MDS login 7 days prior to their password expiry - See see Password Expiry Notifications.

If a password expires the user will not be able to access the PMHC MDS until they reset their password - see Forgotten or Expired Password.

1.6. Password Expiry Notifications

As required by the Australian Government’s Protective Security Policy Framework passwords must be changed every three months.

Users will be reminded via an email sent from noreply@logicly.com.au each day for 14 days prior to their password expiry date, and will also be reminded on PMHC MDS login 7 days prior to their password expiry.

It is quicker to reset your password before it expires. Passwords can be reset by clicking the password reset link, which will open https://auth.logicly.com.au/. This link can be accessed in one of two ways:

1. Either on the password reminder email; or

   

2. Under the PMHC MDS login click the Sign in button.

   

When your profile management page opens, you will be shown this screen:

Please note: If you see the message “Password unacceptably weak” after entering your new password, the password is not of sufficient complexity. Please check the password requirements. (Current users have indicated they find it easier to create a password that is 13 or more characters to avoid the complexity requirements). Iif you receive a message that your current password is incorrect, please reset your password through the link, Forgotten or Expired Password.

1. Click Submit

2. You will receive confirmation when your new password has been successfully saved

   

3. Log out of the profile management page

4. Navigate back to the PMHC MDS https://pmhc-mds.com/ and sign in

1.7. Forgotten or Expired Password

As required by the Australian Government’s Protective Security Policy Framework passwords must be changed every three months. If you do not change your password it will expire and you will not be able to login to the system without resetting your password.

If you have forgotten your password or it has expired:

1. Navigate to https://pmhc-mds.net/ and click Sign in

2. Click Forgot Password

   

3. You will be prompted to enter your email address or user name recorded for the PMHC MDS

4. Click the I’m not a robot checkbox

5. Click Submit

6. An email with further instructions will be sent from noreply@logicly.com.au to the email address the PMHC MDS has on file for the user. Additionally, if you have set a backup email, then an email will also be sent there. An SMS with a verification code will also be sent to the mobile phone number on record

   

7. Open the email sent from noreply@logicly.com.au and open the link in the email

   

8. Enter the verification code you were sent via SMS

   

9. Click Submit

10. This will open the Password reset window

11. Enter your new password
12. Confirm you new password
13. Click Submit
14. Your password will be reset

15. Logout of the profile management page
16. Navigate back to https://pmhc-mds.com/ and sign in