1.1. Passwords

As required by the Australian Government’s Protective Security Policy Framework passwords have to be changed every 3 months. If you do not change your password it will expire and you will not be able to login to the system without resetting your password.

Passwords are to be:

  • 13 or more characters with no complexity requirements, or
  • a minimum of 10 characters with at least 3 of the following character sets
    • lowercase characters (a-z)
    • uppercase characters (A-Z)
    • digits (0-9)
    • punctuation and special characters
  • changed at least every 90 days
  • changed by users no more than once a day
  • not reused from any of the preceding eight changes

Please note: Users will be reminded via an email sent from support@strategicdata.com.au 14 days prior to when their password is due to expire, and on PMHC MDS login 7 days prior to the password expiry. - See see Password Expiry Notifications

If a password expires the user will not be able to access the PMHC MDS until they reset their password - see Forgotten or Expired Password.

1.1.1. Password Expiry Notifications

As required by the Australian Government’s Protective Security Policy Framework passwords have to be changed every 3 months.

Users will be reminded via an email sent from noreply@strategicdata.com.au each day for 14 days prior to when their password is due to expire, and will also be reminded on PMHC MDS login 7 days prior to the password expiry.

It is quicker to reset your password before it expires:

  1. Click on the password rest link to open https://auth.strategicdata.com.au/.

    either on the password reminder email

    PMHC MDS Resetting Password

    or on PMHC MDS login click the ‘Sign in’ button.

    PMHC MDS Resetting Password
  1. When your profile management page opens, you will be shown this screen.

    PMHC MDS Resetting Password

    Fig. 1.1 Enter your current password in the first box Enter your new password in the second and third box.

    Please note; * if you see the message ‘Password unacceptably weak’ after entering your new password, the password is not of sufficient complexity. Please check the password requirements. (Current users have indicated they find it easier to create a password that is 13 or more characters to avoid the complexity requirements) * if you receive a message that your current password is incorrect, please reset your password through the Forgotten or Expired Password.

  1. Click ‘Submit’.

  2. You will receive confirmation when your new password has been successfully saved.

    PMHC MDS Password Reset Success
  3. Log out of your profile management site.

  4. Navigate back to the PMHC MDS https://pmhc-mds.com/ and sign in.

1.1.2. Forgotten or Expired Password

As required by the Australian Government’s Protective Security Policy Framework passwords have to be changed every 3 months. If you do not change your password it will expire and you will not be able to login to the system without resetting your password.

If you have forgotten your password or it has expired:

  1. Navigate to https://pmhc-mds.net/ and click the ‘Sign in’ button.

  2. Click ‘Forgot Password’.

    PMHC MDS Resetting Password
  3. You will be prompted to enter your email address or user name recorded for the PMHC MDS.

  4. Click the ‘I’m not a robot’ checkbox.

  5. Click ‘Submit’.

  6. An email with further instructions will be sent sent from noreply@strategicdata.com.au to the email address the PMHC MDS has on file for the user. Additionally, if you have set a backup email, then an email will also have been sent there. An SMS with a verification code will have been sent to the mobile phone number we have on record.

    PMHC MDS Reset Password Request
  7. Open the email sent from noreply@strategicdata.com.au and open the link in the email.

    PMHC MDS Reset Password Email
  8. Enter the verification code you were sent via SMS.

    PMHC MDS User Verification
  9. Click ‘Submit’.

  10. You will be shown a ‘Password reset’ page.

PMHC MDS Password Reset
  1. Enter your new password.
  2. Confirm you new password.
  3. Click ‘Submit’.
  4. Your password will be reset.
PMHC MDS Password Reset Success
  1. Logout of your profile management site.
  2. Navigate back to https://pmhc-mds.com/ and sign in.